Frequently Asked Questions

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What if I don't receive my order?
First check to ensure that a full 5 to 7 working days have passed in the UK or 7 to 10 days if you are living within the EU but outside of the UK. Remember, this does not include weekends or bank holidays. If the maximum expected working/delivery days have indeed passed and you are still without your order, please get in touch with us via the messaging system in the "Contact Us" tab of our website.
How do I contact you if there are any issues with my order?
Navigate to the "Contact Us" tab on the website and send through your message. We are also on Live-Chat and our customer support team is available 24/7.
Are your medications licensed by any authority?
All generic medications are FDA approved or recognised by the relevant authority overseeing the manufacturer. We only stock tested generic medication from reputable manufacturers in the east, based in countries such as India. They are licensed and comply with local legislation.
Is there a shipping charge for my order?
There are no shipping charges whether you are in the UK or anywhere in the EU region.
How do I place an order?
On our home page you will see our product selection. Navigate to the Kamagra product you desire and click on the "Buy Now" button, marked with a shopping trolley. Choose the quantity of the product you want and proceed to check-out. Here you will be prompted to put in your payment and shipping details. Proceed as indicated and once the payment confirmation goes through, you are set.
How long does it generally take to receive an order?
Orders are generally received within 3 to 5 working days in the UK (but up to 7 days for outlying towns) and within 10 working days for all other parts of Europe (but up to 14 days due to possible postal delays).